Privacy Policy

Privacy Policy

TechCare Computers (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:
• Name, phone number, and email address
• Business name (if applicable)
• Service requests and support inquiries
• Technical information related to your device (only when you request support)

2. How We Use Your Information

We use your information to:
• Provide IT support and services
• Respond to inquiries and service requests
• Schedule appointments
• Improve our website and services
• Communicate with you regarding your service

3. Remote Support

TechCare Computers may provide remote support services using secure third-party tools.
• Remote access is only performed with your permission
• You may terminate the session at any time
• We do not access your system without your knowledge and consent

4. Information Sharing

We do not sell or rent your personal information.
We may share information only when necessary to:
• Provide services (e.g., software tools)
• Comply with legal obligations

5. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

6. Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience. You can disable cookies through your browser settings.

7. Your Rights

You may contact us at any time to:
• Request access to your data
• Request correction or deletion

8. Contact Information

TechCare Computers
2805 S. Robertson Blvd
Los Angeles, CA 90034
Phone: 310-202-0922
Email: support@mytechcare.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.