Many successful companies in Los Angeles outsource various functions to other organizations, often from other industries. For example, a company may transfer its IT department to a specialized firm or its marketing to an advertising agency.
There are many reasons why outsourcing makes sense for a business in Los Angeles. Firstly, using IT support allows companies to cover many aspects of the business that they would not be able to implement on their own. Secondly, it can save the company money by allowing it to use the specialized skills and resources of another company. Third, outsourcing can help a company focus on its core competencies and strengths, etc.

Save some money

You will save money by outsourcing your IT department. Your company can save up to 40% of its annual costs by hiring an outsourcing company in Los Angeles to service its IT department. You can even choose a managed service provider in Los Angeles that will charge you an affordable monthly fee with a fixed rate, rather than paying for each service.

No need to worry about hiring new employees. Your outsourcing IT company can provide you with full-time, dedicated and highly qualified technical specialists who will manage the entire show for you. They will ensure uninterrupted and efficient operation of your network systems without downtime. Your business will also benefit from reliable IT service, predictable costs, etc. If you want to reduce costly internal IT management bills, then hiring an outsourced IT support team may be exactly what your business needs.

Downtime — the interval from the moment the service is inoperable to the moment it is resumed. Downtime is prescribed in the service level agreement — SLA (Service Level Agreement). For example, if the SLA is 99%, idle time can be no more than 7.5 hours per month, if 99.9% — no more than 43.5 minutes per month.

The service provider is financially responsible for violating the terms of service restoration prescribed in the SLA. The exception is those periods of time when there were:

  • inoperable communication channels and equipment that are outside the provider's area of responsibility;
  • failure of the service due to the operation of the client application, which the provider did not control;
  • violation of the rules of use of the service;
  • planned downtime as part of the changes that were previously agreed with the client;
  • force majeure circumstances.

Enhanced security and safety of your data

Managing a company can pose many risks to your employees and all confidential company information. Using IT support in Los Angeles provides different levels of security depending on the client's requirements, including remote network monitoring and 24/7 security alerts. In addition, managed service providers in Los Angeles take care of all updates to their customers' systems so that your employees can focus on their work instead.

Technical support is available 24/7

IT support requires less maintenance than traditional on-site IT services. This means less costs, as you don't have to pay for on-site support technicians; problems are solved remotely with the help of a managed IT service. Your system is monitored around the clock and seven days a week, so your managed service provider can often detect and fix problems before you even know about them. This guarantees uninterrupted operation of business-critical systems at any time.